MODELS KPCG100

BURR COFFEE MILL

SERVICE PROCEDURES

Component Access

Tools Required - The Burr Coffee Mill can be serviced with a 5/32" Allen wrench, a large flat screwdriver and a medium #2 Phillips Screwdriver. Powered tools are not recommended when servicing this product.

Service Procedures

The Workplace - Servicing the Pro Line Model KPCG100 Burr Coffee Mill will require a clean, dry and well lighted workplace. To protect the finish of the unit, the workplace surface should be cushioned with a protective cloth or carpet. Your Electrical Service Workplace should comply with all Local, Regional and National Electrical Codes. The Burr Coffee Mill is disconnected from the AC outlet during this service process, except for the initial test run discussed in Step #3.

1. - On any Burr Coffee Mill requiring service remove the Coffee Bin, Bean Hopper and Bean Hopper Lid. Inspect for damage and set away from the work area. If the glass is cracked the part must be replaced.

2. - Rotate the Grind Control Dial and note if binding occurs. If binding is noted go to step #5. Confirm that all of the 15 detents exist by counting them (1-2-3-4-5-6-7-8-9-10-11-12-13-14-15) as you rotate the dial.

3. - Make sure the Burr Coffee Mill is in the "Off" position. Plug the unit into a 3-Prong Outlet and carefully set it in the proper upright position. If the unit sets unevenly, all of the rubber feet should be replaced. Place the Grind Control to "1" (Coarse) then turn the On/Off Switch to the "On" position to clear any residual coffee from inside the Burr Coffee Mill.

4. - Unplug the Burr Coffee Mill and clean the residual coffee from the work area before you continue. NOTE: What follows is a "Cleaning Process" that would be appropriate for Burr Coffee Mills with low hours. Actual Burr replacement would be required on units that have ground 600-800 pounds of coffee or units that have been severely abused.

5. - Using a flat-head screwdriver, turn the two faceplate screws counter-clockwise until the faceplate assembly is free. The faceplate screws have retaining clips that prevent them from being removed from the faceplate assembly.

6. - Carefully slide the faceplate assembly away from the motor housing. A separate burr-shaft assembly on the inside of the motor housing will usually slide out with the face plate assembly. Place a hand under the burr-shaft assembly to prevent it from falling as the faceplate assembly is removed. If the burr-shaft assembly does not slide out with the face-plate assembly, grasp the center shaft of the burr-shaft assembly and renove it from the housing.

7. - Using the burr-cleaning brush, clean the burr mounted on the burr-shaft assembly and the burr mounted within the motor housing. NOTE: On badly abused units compressed air can be used to dislodge coffee remnants from the Burrs. Always wear eye protection when using compressed air.

8. - After cleaning, tilt the grinder backward so the front of the motor housing faces upward. Now that both burrs are clean, carefully inspect them for wear or damage.

9. - With the corkscrew-shaped auger shaft facing into the motor housing, insert the burr-shaft assembly into the grinder. Keep the burr-shaft assembly level, so the tip of the auger shaft will line up with the small socket in the motor housing.

10. - Once the burr-shaft assembly is in the motor housing, rotate the assembly until it falls into place. When correctly positioned, the burr-shaft assembly cannot be rotated.

11. - Place the faceplate assembly onto the motor housing. Make sure the numbers on the grind level ring are positioned across the top of the assembly. Using your fingers, tighten the faceplate screws by turning them clockwise. Alternate tightening the screws, keeping them even. Do not completely tighten one screw without tightening the other.

12. - After the faceplate screws have been finger-tightened, use a large flat-head screwdriver to tighten them until snug.

13. - Place the grinder upright. It is now ready for use, but refer to the Burr Adjustment Section to adjust the burrs if specified by the customer.

14. - Wipe any coffee remnants from the unit with a clean soft cloth.

15. - Repackage the Burr Coffee Mill for return to the customer. Be sure that the Cleaning Brush, Coffee Bin, Bean Hopper and Bean Hopper Lid are included with the unit you are returning.

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Last Updated: April 28, 2005